Rezolve Technology SL informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected during navigation, when buying a product or contracting a service through the website https://www.rezolve.es/. In this sense, Rezolve Technology SL complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD). The use of the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Identification and Ownership
The identifying data of the owner are exposed below:
• Owner: Rezolve Technology SL.
• CIF: B01869775
• Address: CT N340 Centro Neg. Puerta Banus 175, Málaga – Spain.
• Email: adolfo@rezolve.com
• Website: https://www.rezolve.es
Principles applied in data processing
In the processing of your personal data, the Owner will apply the following principles that comply with the requirements of the new European data protection regulation (RGPD):
• Principle of lawfulness, loyalty, and transparency: The Owner will always require consent for the processing of personal data that may be for one or more specific purposes about which the Owner will inform the User previously with absolute transparency.
• Principle of data minimization: The Owner will request only the data strictly necessary for the purpose or purposes that they request.
• Principle of limitation of the storage period: The Owner will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform the User of the corresponding storage period according to the purpose.
In the case of subscriptions, the Owner will periodically review the lists and delete those inactive records for a considerable time.
• Principle of integrity and confidentiality: The personal data collected will be treated in such a way that their security, confidentiality, and integrity are guaranteed.
The Owner takes the necessary precautions to avoid unauthorized access or misuse of the User's data by third parties.
Obtaining personal data
To navigate through https://www.rezolve.es it is not necessary to provide any personal data.
The cases in which you do provide your personal data are the following:
• When buying a product or contracting a service.
Rights
The Owner informs you that regarding your personal data you have the right to:
• Request access to stored data.
• Request a rectification or cancellation.
• Request the limitation of its processing.
• Oppose the processing.
• Request the portability of your data.
The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Owner, which means that any customer, subscriber, or collaborator who has provided their data at some point can contact Rezolve Technology SL and request information about the data they have stored and how they have obtained it, request the rectification of the same, request the portability of their personal data, oppose the processing, limit their use, or request the cancellation of those data in the Owner's files.
To exercise your rights of access, rectification, cancellation, portability, and opposition you must send an email to example@rezolve.com along with valid proof in law such as a photocopy of the D.N.I. or equivalent.
You have the right to effective judicial protection and to file a complaint with the control authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you violates the Regulation.
Purpose of personal data processing
When you connect to the website to send an email to the Owner, subscribe to their newsletter, buy a product, or perform a contract, you are providing personal information for which Rezolve Technology SL is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, phone number, and other information. By providing this information, you give your consent for your information to be collected, used, managed, and stored by — Amazon Web Services — only as described in the Legal Notice and in this Privacy Policy.
The personal data and the purpose of the processing by the Owner are different depending on the system of capture of information:
• Product or service contracting forms: The Owner requests personal data that may include: name and surname, identification document (tax identification number, foreigner identification number, passport, or residence permit), email address, postal address, phone number, and payment data (payment methods or banking data) in order to maintain a commercial relationship with the User, perform the sending of orders, provide the contracted services, and to perform billing and collection of products or services contracted.
There are other purposes for which the Owner processes personal data:
• To ensure compliance with the conditions included in the Legal Notice and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• To analyze user navigation. The Owner collects other non-identifying data that are obtained through the use of cookies that are downloaded to the User's computer when browsing the website, whose characteristics and purpose are detailed in the Cookie Policy.
Security of personal data
To protect your personal data, the Owner takes all reasonable precautions and follows the best practices in the industry to avoid their loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The website is hosted in Amazon Web Services. Data security is guaranteed, as they take all necessary security measures for this. You can consult their privacy policy for more information.
Rezolve Technology SL informs the User that their personal data will not be transferred to third-party organizations, except when such data transfer is supported by a legal obligation or when the provision of a service implies the need for a contractual relationship with a data processor. In the latter case, the data will only be transferred to the third party when Rezolve Technology SL has the User's express consent.
However, in some cases, collaborations with other professionals may be carried out, in which case consent will be required from the User, informing them of the collaborator's identity and the purpose of the collaboration. It will always be carried out with the strictest security standards.
Content from other websites
The pages of this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking code, and monitor your interaction using this code.
Cookie Policy
For this website to work properly, it needs to use cookies, which is information stored in your web browser.
On the Cookie Policy page you can consult all the information related to the policy of collection, purpose, and treatment of cookies.
Legitimation for data processing
The legal basis for the processing of your data is: consent.
To contact the Owner, subscribe to a newsletter, or make comments on this website, you must accept this Privacy Policy.
Categories of personal data
The categories of personal data that the Owner processes are:
• Identifying data.
• No specially protected data categories are processed.
Retention of personal data
The personal data you provide to the Owner will be kept until you request its deletion.
Recipients of personal data
• Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").
Google Analytics uses "cookies", which are text files located on your computer, to help the Owner analyze the use made by Users of the website. The information generated by the cookie about the use of the website (including the IP address) will be directly transmitted and archived by Google on servers in the United States.
More information in: https://analytics.google.com
On the Google Privacy Policy page it is explained how Google manages privacy with respect to the use of cookies and other information.
You can also see a list of types of cookies used by Google and its partners and all the information related to the use they make of advertising cookies.
Web browsing
When navigating through https://www.rezolve.es non-identifiable data may be collected, which may include the IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.
The website uses the following third-party analytics services:
• Google Analytics.
The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns, and collect demographic information.
The Owner is not responsible for the processing of personal data that the websites that can be accessed through the different links contained on the website may carry out.
Accuracy and truthfulness of personal data
You undertake to ensure that the data provided to the Owner are correct, complete, accurate, and up-to-date, as well as to keep them duly updated.
As a User of the website, you are the only person responsible for the veracity and correctness of the data sent to the website, exempting Rezolve Technology SL from any responsibility in this regard.
Acceptance and consent
As a User of the website, you declare that you have been informed of the conditions on personal data protection, accept and consent to the processing of the same by Rezolve Technology SL in the manner and for the purposes indicated in this Privacy Policy.
Revocability
To exercise your rights of access, rectification, cancellation, portability, and opposition, you must send an email to DanielRuiz@rezolve.com along with valid proof in law such as a photocopy of the D.N.I. or equivalent.
The exercise of these rights does not include any data that Rezolve Technology SL is obliged to keep for administrative, legal, or security purposes.
Changes in the Privacy Policy
The Owner reserves the right to modify this Privacy Policy to adapt it to new legislative or jurisprudential developments, as well as to industry practices.
These policies will be in force until they are modified by others that are duly published.